Help/FAQ

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Big Switch Event 5 has now started

If you're already a Cheap Energy Club member please login. If not, fill in your details below  and we'll give you your exact price for the collective tariffs, alongside a full market comparison. We've also got a full review of this tariff including pros and cons.

Register or login to see our top picks

Get our pick of the top tariffs chosen with full editorial independence. If you're already registered, log in to see the deals. If not, we need to know your details to get your exact prices, so please fill in the form below.

First, the info we need to get you the cheapest deal

Skip to your contact details and we'll remind you to come back with your bills

If you're having problems registering, we recommend you use Google Chrome.

Your current supply

Give us your details and we'll use a comparison to check your current tariff.
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Sorry! We can't find your energy supply region. So we can give you currect results, please choose your region from the dropdown using the map as a guide. If you're not sure which region you're in, the first two digits of your MPAN number (found on your electricity bill) should match your region's number on the list.

Please tell us which region you live in
Energy Region Map

You've a right to switch energy, even if you rent

Don't think just because you rent your property you can't switch supplier. Here's the low down:

  • Pay the energy company directly? You CAN switch supplier
    As you have a contract directly with the energy supplier, you don't need to get permission from your landlord to switch. Still let them know in writing so they're aware.
  • Pay your landlord for energy? Ask if they'll switch
    It's still worth talking to your landlord to see if they'll switch to a cheaper supplier - after all, they'll get to pay less on energy bills too.

    However, your options are limited to just asking, because the landlord is the account holder. Put simply, the account holder is the only person with the right to switch.
  • My tenancy agreement says I can't switch, help!
    If your tenancy agreement says you can't switch, challenge it. First discuss it with your landlord. Preventing you from changing energy suppliers may be viewed as an unfair term in a tenancy agreement. So if they refuse get in touch with Citizens Advice for help.

Your gas supply

Please tell us your current gas supplier
Please tell us how you currently pay for your gas
Please tell us the name of your current gas deal

Can't find your tariff name?

It's usually top right of your bill. Full bill help.

This tariff expired on {{registrationInformation.gasDeal.formattedEndDate}}. It's likely you've been switched to {{registrationInformation.gasSupplier.name}}'s standard tariff so we've used the standard unit prices to calculate the best tariffs for you.

The tariff you've selected is fixed for {{registrationInformation.gasDeal.tariffFixedTermLength}} months. Please tell us when it ends so we can give you an accurate comparison.

Please enter a valid date.

This date is in the past - please check you've entered it correctly. If it is correct, your tariff has expired and your supplier will have rolled you onto its standard tariff.

The tariff you've selected is fixed for {{registrationInformation.gasDeal.tariffFixedTermLength}} months, but the start date you've given is greater than {{registrationInformation.gasDeal.tariffFixedTermLength}} months in the past. Please check you've entered the start date correctly. If it's correct, your tariff has expired and your supplier will have rolled you onto its standard tariff.

The tariff you've selected is only fixed for {{registrationInformation.gasDeal.tariffFixedTermLength}} months. Please check you've entered the end date correctly and try again.

The date you've entered is in the future. Please check your tariff start date and try again.

Your electricity supply

Please tell us your current electricity supplier
Please tell us how you currently pay for your electricity
Please tell us the name of your current electricity deal

Can't find your tariff name?

It's usually top right of your bill. Full bill help.

This tariff expired on {{registrationInformation.electricityDeal.formattedEndDate}}. It's likely you've been switched to {{registrationInformation.electricitySupplier.name}}'s standard tariff so we've used the standard unit prices to calculate the best tariffs for you.

The tariff you've selected is fixed for {{registrationInformation.electricityDeal.tariffFixedTermLength}} months. Please tell us when it ends so we can give you an accurate comparison.

Please enter a valid date.

This date is in the past - please check you've entered it correctly. If it is correct, your tariff has expired and your supplier will have rolled you onto its standard tariff.

The tariff you've selected is fixed for {{registrationInformation.electricityDeal.tariffFixedTermLength}} months, but the start date you've given is greater than {{registrationInformation.electricityDeal.tariffFixedTermLength}} months in the past. Please check you've entered the start date correctly. If it's correct, your tariff has expired and your supplier will have rolled you onto its standard tariff.

The tariff you've selected is only fixed for {{registrationInformation.electricityDeal.tariffFixedTermLength}} months. Please check you've entered the end date correctly and try again.

The date you've entered is in the future. Please check your tariff start date and try again.

Your usage

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Please tell us how much energy you use

Note: For total accuracy it's best to enter new usage figures in kilowatt-hours. It's no biggie, but if you enter the amount paid we must make assumptions about the rate you were on when those bills were racked up, so it's less accurate.

I use kWh every
Please enter your gas consumption (kWh)

Oops! Your gas usage must be 1 kWh or greater

Oops! Your monthly gas usage looks too high, are you sure that's right? Please enter a value up to 8 333 kWh. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your quarterly gas usage looks too high, are you sure that's right? Please enter a value up to 33 333 kWh. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your yearly gas usage looks too high, are you sure that's right? Please enter a value up to 99 999 kWh. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your weekly gas usage looks too high, are you sure that's right? Please enter a value up to 1 923 kWh. If you are a commercial property, see our Small Business MoneySaving guide.

I use kWh every
Please enter your electricity consumption (kWh)

Oops! Your electricity usage must be 1 kWh or greater

Oops! Your monthly electricity usage looks too high, are you sure that's right? Please enter a value up to 8 333 kWh. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your quarterly electricity usage looks too high, are you sure that's right? Please enter a value up to 33 333 kWh. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your yearly electricity usage looks too high, are you sure that's right? Please enter a value up to 99 999 kWh. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your weekly electricity usage looks too high, are you sure that's right? Please enter a value up to 1 923 kWh. If you are a commercial property, see our Small Business MoneySaving guide.

I spend £ every
Please enter your gas spend (£)

Oops! Your gas spend must be £1.00 or greater

Oops! Your monthly gas usage looks too high, are you sure that's right? Please enter a value up to £833. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your quarterly gas usage looks too high, are you sure that's right? Please enter a value up to £2 500. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your yearly gas usage looks too high, are you sure that's right? Please enter a value up to £9 999. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your weekly gas usage looks too high, are you sure that's right? Please enter a value up to £192. If you are a commercial property, see our Small Business MoneySaving guide.

I spend £ every
Please enter your electricity spend (£)

Oops! Your electricity spend must be £1.00 or greater

Oops! Your monthly electricity usage looks too high, are you sure that's right? Please enter a value up to £833. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your quarterly electricity usage looks too high, are you sure that's right? Please enter a value up to £2 500. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your yearly electricity usage looks too high, are you sure that's right? Please enter a value up to £9 999. If you are a commercial property, see our Small Business MoneySaving guide.

Oops! Your weekly electricity usage looks too high, are you sure that's right? Please enter a value up to £192. If you are a commercial property, see our Small Business MoneySaving guide.

Your results

(Worth considering if you use energy occasionally)

Note: If you only use energy at certain times of the year it's best to enter annual usage figures, otherwise your results will be a little skewed. See the No Standing Charge Tariffs guide for more

Energy suppliers won't let us switch you from a prepay meter to a standard meter (where you get a bill), or vice versa. If you want to change you will need to speak to your supplier directly (see our Prepay guide for help on how to do it for free). Once this has been done you can then revisit Cheap Energy Club to find the best deal.

If you'd like to see which tariffs are available for your current meter, just change this dropdown to 'Prepayment'

Now let's keep you on a cheap deal constantly...

Whether you switch now or not, we'll alert you by email when your tariff becomes pricey (and they can do quite quickly). Choose a higher figure for fewer alerts.

Tell us your details

We'll use these to set up your Cheap Energy Club account and make sure you're always on a cheap deal. Don't want to give us your details?

Give us your details and we’ll remind you to come back when you have your bills.

Please enter your first name

Your first name must have at least 2 characters and include letters, apostrophes (') and hyphens (-) between characters only.

Please enter your surname

Your surname must have at least 2 characters and include letters, apostrophes (') and hyphens (-) between characters only.

Please enter your email address

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It looks like you've already registered with this address. Go to the log in page.

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We hate spam! We will only send bespoke emails based on your tariff or when market prices change. Find out what this means.

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How it works

1. Check you're on the cheapest deal

Tell us your energy details and we'll do a full market comparison to check you’re not overpaying on your current deal. If not, great; if you are, we’ll help you switch.

2. Constantly monitor your tariff

Energy bills move all the time. Just because your tariff is cheapest now, doesn’t mean it always will be. This is because yours may get more expensive and the competition’s may get cheaper.

3. Email you when it’s time to switch again

When the time is right for you to switch based on your current tariff and preferences, we’ll alert you by email and show you the best deals.

Switching need-to-knows

  • Direct debit is cheapest.

Pay this way to get a 5-10% discount.

  • Only cost & customer service change.

Pipes, circuits and the actual gas or electricity are the same.

  • Make sure you're billed correctly.

Send your supplier regular meter readings to make sure you're only billed for what you use.

  • Prepay customers can save too.

You can still switch on a prepay meter and Cheap Energy Club will work for you.

  • If you’re in debt you may need to pay.

If you owe your current supplier you may need to pay it before it’ll let you switch.

How switching works

  • Tell us your details. 

Give us your address, current supplier and usage and we’ll quickly find the cheapest supplier and tariff for you (it’s different for everyone).

  • Choose the tariff you want to switch to. 

Decide which tariff you want to switch to. MoneySupermarket sends your application to the new supplier to process.

  • Your cooling-off period begins.

After you submit your application to switch, there's a cooling-off period – usually about 14 days. You can cancel the new switch any time during this period.

  • Your old supplier gets notified – you don’t need to contact it.

The new supplier contacts the old supplier. Don’t cancel your direct debit balance yet.

  • Take a final meter reading.

Give this to your old supplier to ensure you get an accurate final bill. You may have a balance to pay or get a refund if you’ve overpaid.

  • Get a welcome email from your supplier.

Your new supplier will send you a welcome email confirming the process is complete.

  • Cashback’s paid in to your account!

You’ll get your cashback two to three months after the day you applied to switch.